Ref 7658
£9000.00 per year
37 hours per week

Rochdale Council's Economic Affairs department have an exciting opportunity to join their team and work with two very different projects. Talk English aims to help people with little or no English to develop their language skills through community classes and fun activities.  We train our committed volunteers who run our classes and provide regular support to them during their time with us. The Integrated Place Team works with a wide range of partners including council staff, police, social housing providers, social care and drug and alcohol professionals to help people in specific parts of the borough to change their behaviours and improve their lives.

We are looking for somebody who will enjoy providing office support to the two teams, which will include:

  • Entering details into our databases
  • Reviewing data on our databases to identify our outcomes
  • Room bookings and venue hire
  • Updating and distributing our client records
  • Ringing clients and sending standard letters
  • Providing support during our training sessions for new volunteers
  • Sourcing and preparing teaching materials for our volunteers (from the Talk English website)
  • Attending events to promote both projects
  • Keeping active on our social media accounts
We are a small friendly team, and have supported many apprentices into permanent positions.  Whilst you will have a specific line manager, the whole team will always be able to support and advise you in this role.  We will give you full guidance on any task we ask you to do to make sure that you are confident in each area of your work. As part of your apprenticeship with us, our team will offer full support and guidance in supporting you to achieve the level 3 business administrator apprenticeship standard.

Desired skills

  • Must be numerate and literate
  • Ability to work under pressure and achieve deadlines
  • Knowledge of Windows-based PC applications
  • Ability to communicate courteously and effectively with a range of people
  • Ability to work on own initiative

Personal qualities

  • Self motivated
  • Able to manage own workload and training responsibilities
  • Excellent time keeping
  • Ability to communicate at all levels

Desired qualifications

  • Have a minimum of  5 GCSEs grade C/4  or above including Math and English, or equivalent
  • Evidence of a good standard of literacy and numeracy
  • Experience of using computers either at home, work or school to be able to produce letters and other documents and carry out basic operations using e-mail, spreadsheets and databases

Things to consider

The post is for 18 months, £9000 per annum for the first 12 months, NMW for the remaining 6 months
There may be some evening or early morning work to support members of the Skills Team. Please confirm you are willing to provide this support if and when required.
Apprenticeship National Minimum Wage (ANMW): The National Minimum Wage for £3.70 (from 1st April 2018) per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies