Ref 7714
Rochdale
£111.00 per week
30 hours per week


A busy and friendly Doctors Surgery based in Rochdale are looking to recruit an Apprentice Medical Receptionist. To facilitate the Doctor/Patient relationship in all aspects and to ensure that enquiries from patients, visitors and their families are handled efficiently and courteously


Vacancy description

Practice purpose:

Is to provide all patients with the highest quality of care and continuous improvement of healthcare. They aim to achieve this by continuing to offer training and development to both clinical and administration staff, to achieve the latest advances in primary Healthcare.  

Job Purpose/Summary

To facilitate the Doctor/Patient relationship in all aspects and to ensure that enquiries from patients, visitors and their families are handled efficiently and courteously.

Clerical duties:

File and retrieve medical records as necessary, scan and file letters and other data, enter data onto the computer e.g medication changes, following hospital appointments and visits made by the GPs.
Photocopying documents/medical records as requested.
Arrange hospital appointments, liaise with hospital secretaries for letters, test results, follow up and urgent appointments etc. Taking and printing repeat and acute prescriptions.

Reception duties:

Ensuring an effective and efficient reception service is provided to patients and any visitors to the practice. Answer the phone and deal with enquiries, explain procedures and arrange new and follow up appointments and requests for home visits.  


Desired skills

  • Good telephone manner
  • Good I.T skills
  • Awareness of Data Protection
Personal qualities

  • Personable
  • Hardworking
  • Smart & Presentable
  • Punctual  

Desired qualifications

  • A good standard of Maths and English and good I.T Skills

Things to consider

  • DBS check to be carried out