Ref 7587
£140.00 per week
40 hours per week (Tuesday-Saturday)

Rejuvenate Face Body and mind an established aesthetic clinic based in Central Manchester is looking to take on an apprentice in Administration.

Vacancy description

Core Responsibilities:
 ·         To provide day to day support and help to the Director and hospital staff
. ·         Deal with patient telephone enquiries.
 ·         To welcome clients into the clinic and offer refreshments 
·         To use the company's CRM system to take bookings
 ·         To follow up clients after the appointment. 
·         To handle the clinic's opening and closing process
·         To bank money received in cash as per company protocol. 
·         Maintenance of daily stock levels and ordering stock .
 ·         Assist doctors with procedures or chaperone 

Key Accountabilities:
·         Ensure correct data capture for all patients.
·         Ensure correct use of CRM systems 
·         Provide an efficient and professional customer service.  

Desired skills
·         Knowledge of MS Office applications (Excel, Word, Outlook).
·         Knowledge and understanding of IT systems in use within BMI.
·         Ability to problem-solve.
·         Able to work unsupervised in a challenging environment.
·         Knowledge of clinical terminology preferred.
·         Good time management skills.
·         Good verbal and written communication skills.
·         Strong interpersonal skills. Personal qualities
·         Think Customer: Puts customers, primarily our patients and consultants, first. Focuses on customer service and care, takes a proactive approach to their needs and ownership of their problems.
·         Own Your Part in Delivering Results: A relentless drive to achieve results, setting clear goals and standards to deliver and do things better.
·         Be Flexible: Willingly adapts to changing circumstances by positively embracing new and different ideas, approaches and ways of working. Maintains the pace of change.
·         Be One Team: Builds and maintains positive working relationships within and across teams to enable us to achieve our goals.
·         Be Honest, Confident; Listen and Learn: Always behaves in a way that is consistent with the company values and is receptive to how to improve further.   

Qualifications required
G.C.S.E  Maths and English (Grades A-D)