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Q&A with Former Health and Social Care Apprentice, Amie from Bluebird Care.


What were you doing before your Team-Leading qualification?

Before I started my Team Leading course, I completed my Level 3 Lead Adult Care Worker Apprenticeship with Rochdale Training. This gave me a good understanding of the industry while getting paid and gaining qualifications.

My role at Bluebird Care is Care Co-Ordinator, which I enjoy as every day is different. I had never considered doing an Apprenticeship previously, everyone has encouraged me and been supportive along the way.


What skills and other qualifications do you feel you developed while on your Apprenticeship?

I achieved my Level 3 Apprenticeship with a Distinction which is a huge achievement, and I am proud of myself for that because I feel sometimes, I lack confidence, but I persevered and got a good result in the end. In terms of skills, I learnt more about my job role as a whole, for example, learning to communicate with customers, with their families, sending professional emails, and my writing skills.


What challenges do you feel you had to overcome?

The biggest challenge for me was that our supervisor had just left so I had to take on a lot more responsibility whilst also completing my qualification. These tasks included rotas, supervisions in the field, doing reviews with our customers, assessments for new customers, reviews for care assistants and more.


Would you recommend Apprenticeships?

100%. I would definitely recommend an Apprenticeship, I think it is a great way to gain more knowledge and understanding of your job role but also it opens a lot of doors for different progression routes which a lot of places don’t really offer.


Do you recommend Rochdale Training?

Yes. I wouldn't have gone back to Rochdale Training for my Team Leading if it wasn’t for the support and guidance that I received whilst I was on my Apprenticeship.

I didn’t believe that I would come out with a good score, and then I finished with 2 Distinctions thanks to the help and support of Rochdale Training and specifically my former tutor Clare, she really pushed me through and helped me anytime I needed anything. I am now progressing even further and excited to see where my journey takes me.


Since you have progressed from your Apprenticeship to your Team Leading course how do you feel that is going so far?

I think it is going well! I am enjoying it a lot, it challenges me to take on things from a new, different perspective. It also gives me a chance to further improve the skills I have and opens doors for further progression here at Bluebird Care.


Do you feel the progression is suitable for you?

I do. The Level 2 Team Leading course is the perfect stepping stone for me to gain the experience I need, gain an extra qualification and prepare for my future progression opportunities. I would like to do my Level 4 Health and Social Care next.


Are you looking to start your journey to see what opportunities are out there for you? For more information on our Level 2 Team Leading course please visit: or contact our Recruitment Team at 01706 631417 or

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