Business Admin Apprentice - Rossendale Law LTD

Company Overview

We originally established in 2008 and were previously known as Turner March Solicitors. We merged into Market Street Law Limited earlier in the year. We aim to provide you with a professional and efficient service. We are large enough to offer you a full range of expert legal services but small enough to care about our clients and provide a friendly individual service specific to each client’s needs. We understand how important it is that legal matters are dealt with promptly and we aim to respond within the working day to your telephone requests and have a 48 hour turn-around on incoming post.

Vacancy Full Description

Purpose of the Role: To be the first point of contact for clients wishing to speak to a representative of the firm.

• To answer questions in an appropriate and timely manner.
• To represent the firm in a professional manner at all times.
• Reporting and documenting issues and passing them to the relevant person.
• Dealing with internal and external clients by phone and in person.
• Deal with queries, issues and enquiries
• Information management using the firms case management system
• Use of Microsoft word, excel and online portals.
• Filing, faxing, photocopying, franking, managing post
•  Banking and managing delivery post at the post office.
• Stock control of office stationary: stock order, stock check, invoice and payment management ü Maintain high standards and promote a positive image and reputation of the firm with customers
• Effective communication to solicitors, colleagues and other third parties as required.
• Ensure a high level of service maintained in the most cost-effective manner

Deal with company policies, practices and procedures Complete all relevant admin tasks associated with the Office Any other duties deemed either appropriate to the role or a reasonable business request initiated by line management.

Training to be given.

Where you'll be working

501 Market Street Whitworth Lancashire OL12 8QN

Hourly Wage

£240

Working Week

The working hours will be Monday to Friday, 9am - 5pm.

Future Prospects

Fantastic opportunity for the right candidate.

Number of Vacancies: 1

Standard Title

Business Admin Level 3

Training to be Provided

Training to be delivered on-site at Rossendale Law, by Rochdale Training’s deliver team.

Skills Required

• Good communication
• basic IT skills,
• organisational skills
• customer service skills are desirable.
•  Attention to detail.

Qualifications

Maths and English Grade 4 & above – Essential.

Reality Check

This role will involve dealing with clients over the telephone and email. You should have great attention to detail and should have a high standard of written English.

Important Other Information

Please research the location of Rochdale Training as well as the location of the employer to ensure that you can travel to both locations. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

 

For more details Contact Jason at 087860 919 380 or via email at jwales@rochdaletraining.co.uk