Business Administration Apprentice
Summary
Start your career in business administration with a growing Rochdale IT company. You’ll support sales, accounts and customer communications, help organise day-to-day processes and manage social media activity. This varied role is ideal for someone motivated, confident and ready to develop their skills with training and support.
Annual wage
£10.00 per hour.
Training course
Business Administration Level 3
Hours
Monday to Thursday 9.00 am to 5.00 pm Friday 9.00 am to 3.00 pm
Total weekly hours: 37
Duration
18 Months
Positions available
1
What you’ll do at work
• Document existing administrative processes, including those using Xero accounting and Atera remote monitoring and management software.
• Carry out and maintain the processes once documented, following agreed procedures accurately.
• Support the sales team with presentations, documents and other administrative tasks.
• Assist the accounts function with invoicing and following up outstanding payments.
• Obtain supplier quotations and source IT equipment as required.
• Answer and make professional telephone calls, handle customer and supplier enquiries and arrange appointments.
• Help manage and update the company’s social media presence.
• Maintain accurate records, organise documents and support other general office administration.
• Work carefully and check details to support reliable customer service.
Where you’ll work
Spotland Bridge Mill (2nd Floor)
Mellor Street
Rochdale
OL11 5BU
College or training organisation
ROCHDALE TRAINING ASSOCIATION LIMITED
Your training course
Business Administration Level 3
Your training plan
Work towards the Business Administrator Level 3 Apprenticeship Standard with Rochdale Training. Work-based training will develop administration, communication, IT, organisation and professional skills. Training will be delivered on-site at your employer.
Requirements
Essential qualifications
Maths and English Grade 4 and above.
Previous work experience is not essential; customer-facing or hospitality experience would be helpful. Formal qualification requirements: TO BE CONFIRMED. A full driving licence is desirable, as occasional customer-site equipment deliveries may be requested.
Skills
• Good written and spoken English and confidence speaking to customers and suppliers.
• Working knowledge of Microsoft Word, Excel and PowerPoint.
• Ability to prioritise tasks and work independently.
• Good attention to detail and willingness to learn new systems.
Other requirements
• Highly motivated, self-confident and keen to develop.
• Reliable, organised and proactive.
• Professional, accurate and customer-focused.
• Comfortable asking questions and taking responsibility as skills develop.
About this company
Xcede IT Ltd is a Rochdale-based Managed Service Provider (MSP), offering technical advice, managed IT support and related services to businesses across the North West. As the company grows, it is looking for an apprentice to take ownership of essential administration currently handled by sales and technical colleagues. Accuracy matters: reliable administration helps Xcede deliver the high standard of service its customers depend on.
Website: https://www.xcedeit.co.uk/
After this apprenticeship
The company is creating this position to support its growth, with the intention that the successful candidate can develop into the administrative role. Permanent employment and further progression: offered to candidates who excel in the Apprenticeship.
Ask a question
The contact for this apprenticeship is:
Adam Bhatti
abhatti@rochdaletraining.co.uk
01706 631 417
