Business Administration Apprentice - WELL FOUNDATION

Summary

Join Well Foundation as a Business Administration Apprentice and play a key role in supporting the day-to-day running of the organisation. You’ll assist with administration, communications, and community project coordination while developing essential business and digital skills.

Annual wage

£11,778 a year

Minimum wage rates (opens in new tab)

£7.55 Per Hour

Training course: Business administrator

Hours: Monday to Friday, exact hours to be agreed AM/PM Shift – 30 Hours
30 hours a week

Start date: Sunday 16 November 2025

Duration: 18 Months

Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As a Business Administration Apprentice at Well Foundation, you will work closely with the team to provide administrative and organisational support across a variety of projects. Your duties will include:

Handling telephone and email enquiries in a professional and friendly manner
Managing correspondence and maintaining accurate records and databases
Supporting with community event planning and project administration
Assisting with social media updates and communications
Preparing documents, letters, and promotional materials
Scheduling meetings, taking minutes, and maintaining calendars
Processing donations, invoices, and updating spreadsheets
Supporting with website and CRM updates
Carrying out general office duties, including filing, photocopying, and data entry

This is an ideal role for someone who is organised, people-focused, and passionate about community work and wellbeing.

Where you’ll work

ST. GEORGES HOUSE, 31 GEORGE STREET, ROCHDALE, OL16 2DF

Check your travel to work

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Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
Training delivered in partnership with Rochdale Training through a combination of workplace learning and off-the-job training

Requirements

Desired qualifications

GCSE Maths and English (Grade Grade 4/C or above) desirable

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Team working

Other requirements

· The role will be office-based with some community engagement activities. · Some tasks may involve event setup or outdoor community work. · A caring, patient, and professional attitude is essential. This is the first stage of your application process. Candidates who are successful at this stage will be invited in for a screening interview at Rochdale Training. You will be sent a link to book onto one of our screening sessions. If you have not heard from Rochdale Training within 3 working days of submitting your application, please reach out to the named contact on this vacancy.

About this company

Well Foundation is a not-for-profit organisation based in Rochdale, dedicated to improving mental health, wellbeing, and community engagement. Through local projects, workshops, and support initiatives, the Foundation helps people build confidence, resilience, and positive lifestyles. This is an exciting opportunity to join a passionate and growing team that’s making a real difference in the local community. The successful apprentice will gain valuable business administration experience while supporting the Foundation’s daily operations and outreach work.

After this apprenticeship

Upon successful completion of the apprenticeship, there may be opportunities to progress into a full-time Administration, Communications, or Project Support role within Well Foundation, with scope for further career and training development