This Apprenticeship is a brilliant way to gain new practical and professional skills, on-the-job training, nationally recognised qualifications and earn money at the same time. This Apprenticeship course is also available to those who are employed and want to upskill in the workplace.
Course Overview:
A Team leader or supervisor is a first-line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals.
Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role. Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
What You Will Learn:
- Different leadership styles and the benefits of coaching to support people and improve performance.
- People and team management models, including team dynamics and motivation techniques.
- Approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict
- How organisational strategy is developed.
- How to implement operational and team plans and manage resources and approaches to managing change within the team.
- Understand data management, and the use of different technologies in business.
The Training Will Include:
- Face-to-face and/or remote workshops together with online learning
- 1:1 support from a Tutor who will visit your workplace
- Progress reviews to be completed with your Tutor and line manager
- Development of a work-based portfolio to evidence learning
- End-point assessment (EPA)
- Functional Skills English and/or maths Level 2, if required
Entry Requirements:
The entry requirement for this apprenticeship will be decided by each employer but may typically be five GCSEs at Grade 4 or higher.
In order to complete the apprenticeship, you will need English and maths at Level 2 (equivalent to GCSE grade 9-4), but if you don’t have these qualifications don’t let this stop you from undertaking the apprenticeship as we can help you gain the Level 2 requirement during your studies.
Duration:
12 months plus 4 months EPA
Professional Membership:
On completion, apprentices may choose to register as Associate Members with the Chartered Management Institute and/or the Institute of leadership and management, to support their professional career development and progression.