Technical Support Apprentice - THE BRITISH MILLERAIN CO LTD

Summary

We have a vacancy for an apprentice administration technician working within the Technical dept. Reporting to the Technical Manager, the role will involve assisting with new product development, compliance, and providing technical support to other departments. The role requires a flexible approach and a willingness to learn.

Annual wage

£15,392 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course: Business administrator

Hours: 38 hours a week – Mon to Friday, 9.00 am to 5.00 pm.
38 hours a week hours a week

Possible start date: 09 Nov 2024

Duration: 18 Months

Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To be the first point of contact for clients wishing to speak to a representative of British Millerain. To answer questions in an appropriate and timely manner. Principal Duties/Responsibilities: · Dealing with internal and external inquiries by phone, in person and by emails. · Information management using our management system · Use of Microsoft word, excel and online portals. · Maintain high standards and promote a positive image and reputation of the company with customers and colleagues. · Effective communication to colleagues and other customers as required. · Deal with company policies, practices and procedures · Complete all relevant admin tasks associated with the Office · Assisting with new product development · Dealing with quality control and compliance · Providing technical support to other departments Any other duties deemed either appropriate to the role or a reasonable business request initiated by line management. Full training to be given.

Where you’ll work

UNIT 1

BUCKLEY BROOK

BUCKLEY ROAD

ROCHDALE

OL12 9DJ

Check your travel to work

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

· Level 3 Business Administration Apprenticeship Standard

· Apprenticeship Training will take on-site at the the workplace with a tutor from Rochdale Training.

Requirements

Essential qualifications

GCSE Maths & English (Grade 4 or above) essential

Desired qualifications

GCSE Physics & Chemistry (Grade 4 or above) desirable

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
friendly manner
Positive Work Ethic
Flexible Attitude

About this company

Based in Lancashire, the heart of UK textile industry, our range of textiles has been developed through more than a century of innovation, using skills handed down through six generations. Our commitment to quality has enabled us to develop trusting and lasting partnerships with many of the industry's leading brands, and driven our growth as a globally respected manufacturer of fabrics for outerwear.

https://www.britishmillerain.com/ (opens in new tab)

After this apprenticeship

This is a fantastic opportunity for candidates to progress. Previous Apprentices have now moved into more senior roles, as this company believes in growing their business by promoting internally.