Business Admin Apprenticeship - DR ABID HAMID

Summary

Offer general assistance to the practice team and project a friendly image to patients and visitors. Receive, assist and direct patients in accessing the appropriate service or healthcare professional. Undertaking a variety of admin duties to assist in the smooth running of the practice.

Annual wage

£15,808 a year

Minimum wage rates (opens in new tab)

£7.60 per hour

Training course: Business administrator

Hours: 5 days a week, across Monday – Friday 8.00am-5pm Hours may change due to the nature of the business
40 hours a week

Possible start date: 16 Apr 2025

Duration: 18 Months

Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Maintaining and monitoring the practice appointment system.
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Taking the post at the end of the shift, taking messages, retrieving medical records.
Processing repeat prescriptions in accordance with practice guidelines.
Registering patients
Updating computer systems, summarising medical records using the correct read codes.
Ordering, re ordering and monitoring of stationary and other supplies.
Dealing with clinical waste, providing refreshments for staff and visitors, keeping the kitchen area tidy as well as the kitchen area.
Scanning letters onto the clinical system. Supporting the nursing team in Quality outcomes framework.
Cleaning and restoking consulting room
Alert other team members to issues of quality and risks, assess own performance and take accountability for your own actions

Where you’ll work

NYE BEVAN HOUSE, MACLURE ROAD, ROCHDALE, OL11 1DN

Check your travel to work

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

Training will take place on site and be completed by Rochdale Training

Requirements

Essential qualifications

GCSE Maths and English (Grade Grade 4/C or above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Team working
Reliable
Excellent time keeping skills

Other requirements

In the performance of the duties outlined in the job description, the post holder may have access to confidential information relating to patients. All such information should be treated as strictly confidential. Please research the location of Rochdale Training as well as the location of the employer to ensure that you can travel to both locations. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

About this company

Dr Hamid’s provides comprehensive NHS primary care services to help you manage your health and wellbeing. Our aim is to provide high quality, caring and personal health care to our patient’s. We are based in Nye Bevan house in the centre of Rochdale